Our client’s existing manual process to manage correspondence requests via email led to delays, errors, and a lack of automation. The Correspondence Management System was developed using Microsoft Power Platform, incorporating Power Apps and Power Automate integrating deeply with Microsoft SharePoint and Teams to centralise daily workflows. It automated approval processes, provided real-time status updates, and ensured accurate tracking of all correspondence.
Our client, a Public Sector Organisation relied on manual handling of correspondence requests, involving extensive email exchanges and manual tracking leading to:
These challenges highlighted the need for a more efficient, accurate, and automated solution to manage correspondence workflows effectively.
The Correspondence Management System transformed the organisation’s workflow with the following key outcomes:
The solution received positive feedback from the users in terms of usability and reliability, noting the significant improvements in their daily operations.
The Correspondence Management System transformed the organisation’s workflow with the following key outcomes:
The solution received positive feedback from the users in terms of usability and reliability, noting the significant improvements in their daily operations.
A whole lot more than analytics and BI reports, we’ll go on a deep dive into your goals for the future, and unite your data in an ecosystem with the power to support and substantiate your vision.
Whether your choice is full cloud, hybrid cloud or on premise, we will create and support data integration platforms and infrastructure that are faster and more intuitive to use that you could ever imagine.
If it’s data-related, we’re the team for you.
Our business hours for phone and email enquiries are 7:30am to 6:00pm, Monday to Friday.